i suggest to let our characters in same account should be able to share the Gems.
As it is right now, noone will bother to spend again for a new character . We will always stick to one character which we invest heavily on.
if you let us share gems between characters, we will be glad to play multiple characters and invest on more.
with the current system, even though you release NEW hero, i can say clearly that not much old players will abandon their current characters to play the new one
P.S: Other games implement it and they make a ton of money because players are willing to invest on multiple characters. For example: "Darkness Reborn" of GameVil.
thank you for implementing this.