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Chat feature is buggy

Mon Nov 06, 2017 12:38 am

I am using a Samsung galaxy s8 and I have issues with the game chat feature. I have also heard from many other sources that it is difficult to use for them as well. Every time I press the space bar it shows a repeat of everything I've typed and when I send the message it usually cuts off the majority of my sentence. Using short sentences seems to kind of work, but it still sends extra letters or cuts off part of the sentence even on short sentences. I've spent $30 so far on this game, but I won't make any more purchases until the chat feature receives an update. Thank you for your consideration.

Re: Chat feature is buggy

Mon Nov 06, 2017 1:16 am

Hi there,

We can offer you support on this matter directly through email. Please send us an email at support@snailgamesusa.com with an explanation of the problem, with screenshots if applicable, and we'll work to help you with your issue.

We look forward to hearing from you, thank you.

Best regards,
Snail Games Support Team
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