Share your knowledge of common issues and solutions with your peers
Tue Aug 01, 2017 11:43 am
Hey support team,
I had the game on a device which was stolen And i forgot my username,
Character : EU-S1 Neptune Hapci lvl 79 Gunslinger
Wed Aug 02, 2017 1:14 am
Dear player, thanks for contacting. Regarding your issue, we suggest you send us an email at:email@example.com with your detailed account information. Then we will have a check for you ASAP.
Thanks a lot for your support and have a nice day!
Snail Customer Support Team
Wed Aug 02, 2017 9:51 am
I thought you can Help Me here with a pointer, but i wrote an e-mail with the informations i remember, write back soon, i miss ma character so much and i want to play soon, thanks
Fri Nov 15, 2019 7:50 am
Same problem Looking for a solution.
From : slotxo
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