Dear player, thanks for contacting snail game support.
You might try this website for ther server locating:http://m.panda.snail.com/static/en/act/ ... x.html#_=_
If you still get the issue.please feel free to contact us at firstname.lastname@example.org
with your detailed issue and account information. Then we will have a check for you ASAP.
Thanks a lot for your support and have a nice day!
Snail Customer Support Team