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can't change my game client password

Tue Mar 06, 2018 4:15 pm

what the hell !!!!

ok ...first

Now, what the hell you don't understand ??????

Since this morning I ask via the helpdesk snail, to be able to change the password of the game client .. After 10 email correspondence with my interlocutor, he sent me a reset password general snail website. I tell him that the password of the snail website is not the password I am looking for, but he does not understand it. I asked that he reset the password of the game on the game because I do not remember the password to connect from my phone so, could you please make me talk with a person who speaks English and especially who understands it and can finally help me by doing this reset.

Thank you

Re: can't change my game client password

Wed Mar 07, 2018 1:35 am


Dear player. We are sorry for all the inconvenience. We can offer you support on this matter directly through email. Please send us an email at with an explanation of your login password problem, with screenshots if applicable, and we'll keep working to help you with your issue.

We look forward to hearing from you, thank you.

Best regards,
Snail Games Support Team
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