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bought from store but...

Sat Apr 21, 2018 6:43 am

I spent $5 3 separate times on crystals today,900 total crystals,but crystals didnt go into my vip total,monthly total and so forth.should hace the monthly top up.

Re: bought from store but...

Mon Apr 23, 2018 7:58 am

Hi there,

Greetings! Do you mean this top up was not counted in top up account?
Please provide your character name, server name and the receipt to us at
Looking forward to hearing from you.
Have a nice day!

Best regards,
Snail Games Support Team
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