Share your knowledge of common issues and solutions with your peers
Post a reply

bought from store but...

Sat Apr 21, 2018 6:43 am

I spent $5 3 separate times on crystals today,900 total crystals,but crystals didnt go into my vip total,monthly total and so forth.should hace the monthly top up.

Re: bought from store but...

Mon Apr 23, 2018 7:58 am

Hi there,

Greetings! Do you mean this top up was not counted in top up account?
Please provide your character name, server name and the receipt to us at support@snailgamesusa.com.
Looking forward to hearing from you.
Have a nice day!

Best regards,
Snail Games Support Team
Post a reply