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Lost 5 Euro need help!

Tue Jul 31, 2018 9:01 am

I just did a top up for 5 € and the server went down exactly when i was ready to finalize , it said netowrk error. Now i m able to login again and i paeyd for nothing. Can u help me?

Re: Lost 5 Euro need help!

Fri Aug 03, 2018 2:08 am

Hi there,

We can offer you support on this matter directly through email. Please send us an email at with your login account, in-game character name, server and description of your problem.

We look forward to hearing from you, thank you.

Best regards,
Snail Games Support Team
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