Share your knowledge of common issues and solutions with your peers
Post a reply

HELP!! WHATs HAPPENING WITH THE TEAM INSTANCE?

Sun Aug 19, 2018 4:34 am

Since the last update, there's something wrong with the TEAM INSTANCE, and there's no announcement about that!

The TEAM INSTANCE is a cooperative play, so players can't attack each other!,... or it's suppose to be like that!

BUT!, since the last maintenance and update, that is not happening!!!

Since the last maintenance, there are players that CAN ATTACK other players!!!.
It happens MANY TIMES in both, solo and team instances.!!

SOMETHING IS WRONG!!

HELP!!
What's HAPPENING!! :shock:
Last edited by DIOSCURO_MX@YAHOO.COM.MX on Thu Sep 06, 2018 7:12 pm, edited 2 times in total.

Re: HELP!! WHATs HAPPENING WITH THE TEAM INSTANCE?

Sun Aug 19, 2018 9:09 am

Hi there,

Greetings! Our technicians are engaged in fixing this problem. Please kindly understand and wait patiently.
Any other problems, please feel free to contact us at support@snailgamesusa.com.
Have a nice day!

Best regards,
Snail Games Support Team

Re: HELP!! WHATs HAPPENING WITH THE TEAM INSTANCE?

Tue Aug 21, 2018 7:40 am

Hi I started playing again 3 days ago after 2 years and am having this problem on Team Instances.. 4 out of 5 battles i get killed almost immediately. It is most of the times by the player's pets.

I receive no items nor exp as well.

Re: HELP!! WHATs HAPPENING WITH THE TEAM INSTANCE?

Tue Sep 04, 2018 4:17 pm

Any updates on this?

I can't do any instances since most in my server are 100+ and I'm 7x which means I get killed immediately by pets any time I try to do a Team Instance.

Re: HELP!! WHATs HAPPENING WITH THE TEAM INSTANCE?

Thu Sep 06, 2018 7:00 pm

Sep 5th's update didnĀ“t solve the problem at all.
The problem still exist and happens MANY TIMES!!.
And still happens in both, solo and team instances.



HELP!!! :!:

Re: HELP!! WHATs HAPPENING WITH THE TEAM INSTANCE?

Fri Sep 14, 2018 2:21 am

Hi there,

Greetings! Sorry for all the inconveniences. Our technicians are trying best to fix this issue as soon as possible. Please kindly understand and wait patiently. If you have any other problems, please contact us directly through support@snailgamesusa.com.
Have a nice day!

Best regards,
Snail Games Support Team

SOLVED!! Re: HELP!! WHATs HAPPENING WITH THE TEAM INSTANCE?

Wed Oct 24, 2018 8:26 pm

SOLVED!!
The issue was solved with the last update!
TNX!!!
8-) 8-)
Post a reply