Sun May 26, 2019 11:30 pm
I played this game when it first came out and I just recently got back into it and I lost my account, I was on iOS when I first started and now I'm on Android, character completely gone, haven't checked each server, only checked the ones that I remember accesssing, please help.
Tue May 28, 2019 12:29 pm
Dear player. Regarding your question, we suggest you send e-mails to us. Please kindly provide your exact character name and account name to us, then we could have a quick check for you.
Our e-mail address is: email@example.com
We look forward to your letters.
Snail Games Support Team
Fri Nov 08, 2019 9:44 am
come to follow the news of the movement. Because I still can't fix it either.