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Account recovery

Wed Jul 10, 2019 9:30 am

Hello , i havent played since 3-4 years and i decided to start again but i dont remember the name of the server i was in . Also im not sure about the username too . Is there any way to restore my account?

Re: Account recovery

Fri Jul 19, 2019 12:50 pm


Dear player. Regarding your question, we suggest you send e-mails to us. Please kindly provide your exact character name to us, then we could have a quick check for you.

Our e-mail address is:

We look forward to your letters.

Best regards,
Snail Games Support Team
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