Share your knowledge of common issues and solutions with your peers
Post a reply

Top up codeashop issue no diamond

Sat Sep 14, 2019 3:16 pm

I top up in codeashop using gcash payment but the diamonds didnt pop up in my account. Been waiting for the update since but still nothing.
SERVER SEA S27
CHARACTER NAME : BlankAlpha
USER INFO : 37123517483328544821151418144416
ORDER ID : 5684073612023702396
ORDER DATE : 2019-09-13 20:42:41
PAYMENT METHOD : Gcash
PAYMENT STATUS : Fulfilled
TOTAL PRIZE : 50.00php
Attachments
DB55894D-153F-4E77-BFC9-3E024B0B1E4C.png
Here is the receipt
DB55894D-153F-4E77-BFC9-3E024B0B1E4C.png (186 KiB) Viewed 78 times

Re: Top up codeashop issue no diamond

Tue Oct 08, 2019 9:29 am

Hi there,

Sorry for the inconvenience. Regarding your problem with the game Taichi Panda 3, we suggest you send us an email at support-panda3@snailgame.net, and we'll work to help you with your issue.

We look forward to hearing from you, thank you.

Best regards,
Snail Games Support Team
Post a reply