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Lost Account

Sun Oct 11, 2020 7:10 pm

Like one year ago my Facebook account got hacked and I wasn't able to recover it back so i made a bew one, the problem is that my taichi panda account was with Facebook and now I'm searching for solution of this problem. I contacted support but no response.Thank you all!

Re: Lost Account

Mon Oct 12, 2020 2:38 am

Hi there,

Greetings! If your Facebook account was hacked, you may please contact Facebook customer support to get back the account first. After that you will be able to enter the game again. You can contact us directly through support@snailgamesusa.com with your character name and server name for further check.
Have a nice day!

Best regards,
Snail Games Support Team
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