Share your knowledge of common issues and solutions with your peers
Sun May 17, 2015 3:47 pm
Hello, my username is KRPlays, I am constantly trying to purchase a $0.99 Top Up Pack And Aswell A $29.99 One, But It Keeps Saying Purchase Could Not Be Completed, Contact Support At http://www.apple.com/support/itunes/ww/
. Please could someone help me, I am purchasing of a gift card.
- Please HELP Me!!!
- image.jpg (150.79 KiB) Viewed 2012 times
Mon May 18, 2015 12:44 am
I have the exact same problem, do you live in Canada by any chance? I made a purchase before, but now it won't let me buy anything
Mon May 18, 2015 6:38 am
I am from United States, but I now live in spain, but I don't think it makes a difference living in another country and having an iTunes account from another does it?!
Sun Jun 21, 2015 3:52 am
I have the same problem right here.
I did try to contact Snail Game for help but still no reply.
Do you guys have any ideas ?
Let me know.
Sun Jun 21, 2015 5:08 am
I've had the same issue and also use itunes cards, at first I was topping off with 100.00$ even from a iTunes card, I had the same issue as you all, but learned there's TAX when u make the purchase and I had to buy another card to cover tax and I tried topping off the 99.99$ diamond pack and it went through.
So make sure u have extra $ to cover the taxes for iTunes. At 100.00$ it's like 6$ and some change
Sun Jun 21, 2015 1:42 pm
That's really odd?
Did any support section Apple or Snail contacted you guys?
There are GM's standing by for Purchasing Fails.
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