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Account recover

Thu Aug 11, 2016 4:37 am

How can I email snail if your website is down .I cant recover my account pls reply

Re: Account recover

Thu Aug 11, 2016 2:45 pm

Write to support

Re: Account recover

Tue Aug 16, 2016 1:49 am

RENS051@YAHOO.COM wrote:How can I email snail if your website is down .I cant recover my account pls reply


Hi there, please use your own e-mail address to send us an e-mail at support@snailgamesusa.com with your account, character name, server name and description of your issue. Then we will work to solve your problem as soon as possible. ;)

Re: Account recover

Wed Aug 17, 2016 3:28 am

I cant email sir website is down

Re: Account recover

Sun Aug 21, 2016 4:10 am

What should I do about this I dont know how
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Re: Account recover

Sun Aug 21, 2016 4:11 am

Give me a sample

Re: Account recover

Sat Aug 27, 2016 10:27 am

THIS IS WHAT HAPPENED AND YOU CAN SEE IT FOR YOURSELF HOW INCOMPETENT SNAIL IS

I would like to ask why did the operations team banned AvZ‚ėÜLeBlanc without investigating first

He is innocent and doesnt use any third party program. They banned him because some people formed a group (guild haters) to report him because of his blink skills. Obviously in the video, your game actually has a bug and you can compare it. Your team accused someone and banned them without investigating it thoroughly . Pls watch link for the video that we made for proof. Your support team keeps on telling that he cheated and we think your operators dont know their own game and banning him longer because you want him to tell that he cheated even if it is not. They are threatening him to ban forever. We also send reports to google play and apple for this kind of mismanagement. We as a players, pay and spent time just to be on top but it seems like we are not given enough help and justice

Thanks and we hope that you take action in this matter

please watch the link below for proof that spectator view and players view are two different thing. YOU MUST FIX YOUR GAME FIRST BEFORE BANNING SOMEONE WHO IS INNOCENT! YOU EVEN FALSELY ACCUSED HIM THAT HE USED A PROGRAM TO CHANGE THE CD OF BLINK LIKE THAT.HOW CAN THAT BE POSSIBLE! IT SEEMS LIKE YOU HIGHLY DEPENDED ON THE VIDEO THAT WAS SENT TO YOU BY THE REPORTERS! SEE THE DIFFERENCE BETWEEN THE PLAYER'S AND SPECTATORS VIEW. SEE FOR YOURSELVES GUYS! SEE HOW INCOMPETENT THEY ARE AND https://youtu.be/q3bxGZJE93w
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