Rules of Changing Character Name

[BRUSLE@CENTRUM.CZ]

Hey, I changed my name with wrong letters... :/ I didnt know that... Can you please delet letters from my name name or something? Please ;-( Can't log in..

Account : NitroHeal, for forum: brusle@centrum.cz
Original character name: IDKwhatToDo
Changed name: IDK_Roller'B
Server name : EU-S38

[907900639293962]

Hi
I have changed my name Bishamon to DSX Bishamon perhaps wrong letters i dont Knox the rules for that
Can u help me to login on my oldest character ?
Account Sebastien Seb
For Forum: ssebou01@gmail.com or sebastien012011@hotmail.fr
Eu s27 Sidérite
I have send more email to support and no answers
Help Me Plz !!!
Thanks You!!