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System Security Upgrade Maintenance【New】

Fri Oct 23, 2015 3:27 am

Hello Warriors!

To upgrade the system security, there will be a maintenance in the following servers. Please arrange your gaming time in advance!

EU servers( S27-S35) start from 11:30 p.m. 26th Oct. to 04:00 a.m. 26th, Oct GMT+0.
EU servers( S1-S26,S36-S47) start from 22:30 p.m. 24th Oct. to 03:00 a.m. 25th, Oct GMT+0.
SA servers start from 02:30 a.m. to 7:00 p.m. 26th, Oct EST.
US servers(US29-US33, US36-US38, US40-US42) start from 11:30 p.m.24th to 04:00 a.m. 25th, Oct EST.
US servers(US20-US28, US49-50) start from 3:30 a.m. to 8:30 a.m. 24th, Oct EST.
AU servers start from 22:30 pm to 03:00 am. 24th, Oct GMT+11, 2015.



Snail Support Team

Re: System Security Upgrade Maintenance【New】

Sun Oct 25, 2015 7:59 am

Yeah, your security update broke somethings. I didn't receive my weekly pvp rewards which are 24 pvp tokens and 70 diamonds, I didn't receive the server maintenance bonus which isn't in the events section as normal and I can't donate to my guild. It says I have used up my development chances. Others in my guild are experiencing these issues.
US-42S DINGUS Login: Nyckid211 character : BubbaNavas

Re: System Security Upgrade Maintenance【New】

Sun Oct 25, 2015 2:25 pm

I cant log in at all! Whats happening? Im in US 34s seal ign: Shyloh

Re: System Security Upgrade Maintenance【New】

Sun Oct 25, 2015 9:52 pm

US 39 cyclone, unable to log on n download updates from yesterday. Dont wanna miss my timed pet draw :(

Re: System Security Upgrade Maintenance【New】

Mon Oct 26, 2015 2:15 pm

Mon jeu ne démarre plus il me met erreur de réseau
Pourtant mon Wifi marche
Quelqu'un peut m'aider ?
Merci

Re: System Security Upgrade Maintenance【New】

Mon Oct 26, 2015 2:28 pm

EU S37mist wtf, maintenance is on for past 3 hours, 11am till now 2,30pm.

Please get your times right and properly notify us players snail when doing maintenance.

Thankyou

Re: System Security Upgrade Maintenance【New】

Mon Oct 26, 2015 5:29 pm

Taichi panda team!
For one, after your server maintenance, I am unable to donate diamonds and do daily offerings! Due to this I may be kicked out of my guild! Fix it ASAP please! Thank you

Re: System Security Upgrade Maintenance【New】

Wed Nov 04, 2015 12:20 pm

I missing my Timed pets

Re: System Security Upgrade Maintenance【New】

Thu Nov 19, 2015 6:50 pm

banksshen wrote:Hello Warriors!

To upgrade the system security, there will be a maintenance in the following servers. Please arrange your gaming time in advance!

EU servers( S27-S35) start from 11:30 p.m. 26th Oct. to 04:00 a.m. 26th, Oct GMT+0.
EU servers( S1-S26,S36-S47) start from 22:30 p.m. 24th Oct. to 03:00 a.m. 25th, Oct GMT+0.
SA servers start from 02:30 a.m. to 7:00 p.m. 26th, Oct EST.
US servers(US29-US33, US36-US38, US40-US42) start from 11:30 p.m.24th to 04:00 a.m. 25th, Oct EST.
US servers(US20-US28, US49-50) start from 3:30 a.m. to 8:30 a.m. 24th, Oct EST.
AU servers start from 22:30 pm to 03:00 am. 24th, Oct GMT+11, 2015.



Snail Support Team

Re: System Security Upgrade Maintenance【New】

Sun Jul 10, 2016 11:14 am

Dassss wrote:I missing my Timed pets

Greetings,

Dear player. Thanks for your contact.
You may please offer your server, character name and the correct name of your timed pet to our mailbox: support@snailgamesusa.com. We will check it quickly when we receive your mail.

Thanks a lot for your support and have a good day!

Best regards,
Snail Customer Support
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