Information and updates on special in-game and community Taichi Panda events
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Unfairness!?

Sat May 21, 2016 1:53 pm

Really!snail so much wrong in game you have made and unfair advantage for different servers from start. and all who spent are not happy with your reply on the matter!
Game built with no beta to find flaws before it released!
Bring pets skills out slowly was wrong also boosting players as snail see fit not players!
Held back players on servers!

Re: Unfairness!?

Wed Sep 07, 2016 1:55 am

Greetings,

Dear player, we are really sorry for the inconvenience.Firstly,we treate every server the same,but some servers may be more active,so they became stronger and then you can see the difference between servers.
For your second and pet issues, could you please send us an eamil at:support@snailgamesusa.com to tell us your issue in detail?You may also send us some screenshots to better explain your problems.


Hope you enjoy the game and have a nice day.


Best regards,

Snail Customer Support GM025

Re: Unfairness!?

Sun Nov 13, 2016 5:31 pm

It's not a server issue. It's the top 5% with high might and high bank accounts. I think spending $1,000.00 should be enough? Right? Or question for snail...."how much does a player spend on a week-to-week bases? Max spending events was 3200D now it's 15,000D......in a week! Really? So if your privilege enough to top up 15,000D then good for and the rest of the players suffer. #BOYCOTTTOPUP

Re: Unfairness!?

Tue Jan 24, 2017 2:12 am

Greetings!

Dear player, sorry for the inconvenience.
You may know that the event has been released for comprehensive consideration. And you can improve your might in various ways because our game provide more ways for players. So hope you can understand.

If you have any other problems, please contact support@snailgamesusa.com for help.
Have a nice day!

Best regards,
Snail Games Support Team
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