Information and updates on special in-game and community Taichi Panda events
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help me gm..

Fri Jul 29, 2016 4:31 pm

i cannot log in my accnt..its says wrong password pls help me..i miss my acc so much..pls help me

Re: help me gm..

Thu Sep 01, 2016 5:18 am

Hi there,

We can offer you support on this matter directly through email. Please send us an email at Support@SnailgamesUSA.com with your login account, in-game character name, and your server.

We look forward to hearing from you, thank you.

Re: dear gm please help..

Thu Nov 10, 2016 11:27 am

On Tuesday I did purchase a diamond of 30 .... but it's been two days had not yet entered .. please confirm it .. I did not purchase a lot but if that low nominal Do not sign into my account what else to make a purchase of diamond in large-scale ... please ..
my account:
IB_AoiMirai .. in S4 Server Feral ..

sorry if my english is bad

Re: help me gm..

Tue Jan 24, 2017 2:15 am

Dear player,

Greetings! Thank you for your contact.

Please contact support@snailgamesusa.com and send the specific information (Character Name, Server Name and Sreenshot of your top up receipt) about your issue to us.
We will do a check for you as soon as we receive you information.

Sorry for the late reply.

Best regards,
Snail Games Support Team
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