Information and updates on special in-game and community Taichi Panda events
Wed Nov 30, 2016 6:37 pm
Anyone else having trouble logging in and playing?
I play on iPhone and have not been able to access the game at allsince 28 November.
Is there a problem? Do Snail know? Has my server been merged and I have a new server to use???
All attempts report back "Network error" and I know for a fact I've not done anything to be frozen / blocked. Help, I'm missing out on character development and as one of the strongest players - who has spent plenty - on that server i am NOT happy!
Thu Dec 01, 2016 1:47 am
Greetings,
Dear player,sorry for the late reply.Can you log in now? If you still have the login issue,you may send us an email at:support@snailgamesusa.com with a screenshot to better explain your issue.Then we will have a check ASAP.
Thanks a lot for your support and have a nice day!
Best Regards,
Snail Customer Support Team
Wed Dec 07, 2016 8:23 am
I am having the same issue for more than a week now. Error displayed when trying to connect to this server: Network error please try again later.
Sat Dec 31, 2016 1:31 am
Greetings,
Dear player, sorry for the late reply. Are there any error codes? A screenshot will be more helpful. Please send us the screenshot and detailed issue at:
support@snailgamesusa.com, then we will have a check ASAP
We look forward to your reply.
Thanks a lot for your support and have a nice day!
Best regards,
Snail Customer Support Team
Wed Jan 11, 2017 10:19 am
icant join to server mist my server is s75 wolfbane pls fix this
Wed Jan 11, 2017 10:26 am
hi pls fix this my server s75 wolfsbane mist not in list servers pls help me my account name is LiToNsLaY3R my lvl is 84
Wed Jan 11, 2017 10:28 am
pls fix server s75 mist not in list 2days icant play
Wed Jan 18, 2017 1:29 am
Greetings,
Dear player, sorry for the late reply. Are there any error codes? A screenshot will be more helpful. Please send us the screenshot and detailed issue at:
support@snailgamesusa.com, then we will have a check ASAP
We look forward to your reply.
Thanks a lot for your support and have a nice day!
Best regards,
Snail Customer Support Team
Thu Jan 26, 2017 7:15 pm
101054845905154666175 wrote:icant join to server mist my server is s77 wolfbane pls fix this
Fri Jan 27, 2017 7:19 am
Greetings,
Dear player,thank you for your reply.
Please contact
support@snailgamesusa.com and provide your character name and server to us.Then we will have a check ASAP
We look forward to your reply.
Thanks a lot for your support and have a nice day!
Best regards,
Snail Customer Support Team
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