Information and updates on special in-game and community Taichi Panda events
Post a reply

Re: MMOsite Annual Vote Pack Giveaway Question

Mon Dec 19, 2016 7:42 pm

I DID EVERYTHING AND HAVE NOT RECEIVED AWARD ? HELP

Re: MMOsite Annual Vote Pack Giveaway Question

Tue Dec 20, 2016 11:53 am

Yeah, I got a code, input it as instructed, but no prize! What gives? Is it going to arrive after the event is over? I spent waaaaayyyyyyy too much time on this, especially to come up empty-handed. Snail, what say you?

Re: MMOsite Annual Vote Pack Giveaway Question

Tue Jan 24, 2017 1:59 am

Dear player,

Greetings! Thank yo for your contact.

Please contact support@snailgamesusa.com and send the specific information (Character Name, Server Name and Code) about your issue to us.
We will do a check for you as soon as we receive you information.

Sorry for the late reply.

Best regards,
Snail Games Support Team

Re: MMOsite Annual Vote Pack Giveaway Question

Sun Jun 18, 2017 1:01 am

Dddd

Re: MMOsite Annual Vote Pack Giveaway Question

Tue Jun 20, 2017 1:32 am

Greetings,

Dear player.
You may know this event works well.
Please contact our mailbox: support@snailgamesusa.com with more detail about your issue. We will do a further check when we receive your reply.

Thanks a lot for support and have a good day!

Best regards,
Snail Customer Support

Re: MMOsite Annual Vote Pack Giveaway Question

Thu Jun 22, 2017 4:31 am

I haven't received my gift either.

Re: MMOsite Annual Vote Pack Giveaway Question

Fri Jun 23, 2017 7:32 am

Greetings,

Dear player.
You may know this event works well.
Please contact our mailbox: support@snailgamesusa.com with more detail about your issue. We will do a further check when we receive your reply.

Thanks a lot for support and have a good day!

Best regards,
Snail Customer Support
Post a reply