Information and updates on special in-game and community Taichi Panda events
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fraud top up

Tue Feb 14, 2017 2:48 am

there are players from us s72 who top top up 200php then they are getting 1k php top up. which is unfair to us who top with the exact amount. i hope u guys are aware of this.. they ar using smart or globe network provider and i hope u can do something about it

Re: fraud top up

Tue Feb 14, 2017 6:35 pm

[quote="Dk-Soki"]there are players from us s76 who top top up 200php then they are getting 1k php top up. which is unfair to us who top with the exact amount. i hope u guys are aware of this.. they ar using smart or globe network provider and i hope u can do something about it[/quote]

Re: fraud top up

Wed Feb 15, 2017 1:27 am

Dear player,

Greetings! Thank you for your contact.

We snail never support the fraud top up.And players need to take the consequence themselves. Thank you for your report. Please send us an e-mail about the details to support@snailgamesusa.com and we will do a further check for you.

Sorry for the inconvenience and look forward to your reply!

Best regards,
Snail Games Support Team
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