General discussion of all things Taichi Panda
Mon Nov 27, 2017 6:31 am
I have spent way over 120k diamonds this November month = ~$1400 US dollars
My character name -.EmPiReDnH.- VIP 10 5.41M nights US server S59
I couldnt decided in time due to Black Friday activities so I missed claim thanksgiving 7000 diamonds prize for 50k celestial and teari and I have sent email to customer support and explained my situation but they wouldn't listen
This was my first mistakes but it help me to see s n a il doesn't care about customer
I'm not perfect but I tried my best so I just want you guys to answer here so everybody know .
Everyday I got max points to get thanksgiving rewarded hence I made mistakes on day 2
I dont know what is your answer but it will help me continuous with this game or not and may help others as well
I'm waiting for your final answer
Tue Nov 28, 2017 1:19 am
Dear player, thanks for contacting. Regarding your issue, we suggest you send us an email at:firstname.lastname@example.org with your detailed issue and account information. Then we will have a check for you ASAP.
Thanks a lot for your support and have a nice day!
Snail Customer Support Team
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