Class Changer Card

[ClassChangerCard]

Can anyone help me please.
Why when i try to use Class Changer Card it say me: Class change has not been completed.

and how can i change my name on the forum?

[Panda Heroes]

Greetings,

Dear player. Regarding your question, we suggest you send e-mails to us. Please kindly provide your character name and server name to us, then we could have a quick check for you.

Our e-mail address is: support@snailgamesusa.com

We look forward to your letters.

Best regards,
Snail Games Support Team