Share your knowledge of common issues and solutions with your peers
Post a reply

HELP ADMINISTRATION!!

Wed Feb 13, 2019 7:30 pm

on the server RU-S44 it is impossible to play in any pvp modes! on the server gathered the players that use bugs for personal gain! so they rocked the power to unrealistic limits! Honest players are unbearable to play. Please ban EVERYONE who uses glitches to drive power!!!!!!! Technical support on the mail does not RESPOND!!

Re: HELP ADMINISTRATION!!

Mon Feb 18, 2019 1:46 am

Dear player,

Greetings! Thank you for your contact.

Please offer us corrsponding information about the hack issue you reported to support@snailgamesusa.com. Then we will do further check.
You can offer us some screenshots or a video about this issue for further check.

Look forward to your reply!

Best regards,
Snail Games Support Team

Re: HELP ADMINISTRATION!!

Tue Feb 19, 2019 7:23 pm

Dear support! I inform you that the support on support@snailgamesusa.com he doesn't want to solve the problem, he just doesn't see it. And when you try to know the reason, just ignore!

Re: HELP ADMINISTRATION!!

Thu Feb 21, 2019 2:02 am

Hi there,

Greetings! We will try our best to help you solve your problem. So please contact us directly at support@snailgamesusa.com.
Have a nice day!

Best regards,
Snail Games Support Team

Re: HELP ADMINISTRATION!!

Fri Feb 22, 2019 3:20 pm

Thank you for your answer. I wrote to your address: support@snailgamesusa.com and described in detail the bug, which is used by dishonest players. I hope it will not be ignored this time.
Post a reply